Privacy Policy
At OSUN, our customers are number one always. That’s why everything we do is focused on providing best customer service and delivering low prices.
We collect your personal information in order to provide and continually improve our products and services. The information you share with OSUN allows us to provide the products and services you need and want while giving you the very best shopping experience. For example, when you shop on osun.com.bd we use what we know about your shopping habits to let you easily reorder products and show you other products that may interest you.
Purchase and delivery of products and services.
We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Comply with legal obligations.
In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
Personal information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an order online, to fulfill your order we collect personal information, such as name, address, phone number, and credit or debit card information.
Some laws define “personal information” differently, and we use those definitions when they are applicable. Rest assured, though, that no matter where you live, we treat your personal information with respect, and we collect, use, and share it only as described in this Policy. And it is fully secured for preserving your documents.
- Communicate with you. We use your personal information to communicate with you to make relation with osun services via different channels (e.g., by phone, email, chat).
- Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
- Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers.
It’s our promise to customers that we respect the trust you place in us and the privacy of the information you share. Part of providing superior customer service includes making sure that we’re building a relationship of trust with customers. Our way of doing that is to let you know in a clear, prominent, and easily accessible way how we collect, use, share, and above all protect your personal information.
How Do We Collect Information?
We collect information from you in a variety of ways. It may be:
- Provided directly by you or a member of your household
How Do We Use Your Personal Information?
- To fulfill your order or requests for services and provide customer service
- To create and maintain your account
- To conduct auditing and monitoring of transactions and engagement
- To protect the security and integrity of our websites, mobile services and our business, and help prevent fraud
- To update our operational and technical functionality
- To conduct business analysis, such as analytics, projections, identifying areas for operational improvement
- To conduct research and development
- To fulfill our legal function or obligations
To fulfil the above, We share your personal information within our corporate family of companies.
Products and Services Offered by Other Businesses
We will sometimes enable other businesses to make their products or services available to our customers, such as through osun.com.bd Marketplace retailers. You may purchase products or services from these other businesses at our stores or through our websites or mobile apps services. When you purchase these products or services, we identify the other business and share with this business personal information related to your purchase of their products and services. These other businesses may operate their business in Bangladesh.